
We would like to inform you that from 1 July 2023 Adobe products will have a price increase of approximately 40%.
Since yesterday on computers where CreoView (PTC Creo) is installed, Adobe Acrobat Reader crashes.
Adobe Reader DC has problems opening and closes after loading with the following error:
"Invalid plugin detected. Adobe Acrobat Reader will be quit."
The problem occurs after an Adobe Reader update if you have the CreaoView software installed on your computer.
To solve, enter the Adobe installation folder, looking for the “plug_ins” subfolder. Usually the installation path is as follows:
"C:\Program Files\Adobe\Acrobat DC\Acrobat\plug_ins"
or
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\plug_ins
Close all open sessions of Adobe Reader
Look for an .api file containing the word “CreoView”, delete the file and restart Adobe Reader
To verify correct loading of Adobe, open the program and in the top menu click on “Edit” and then on “Preferences” (or open them directly with CTRL+K).
If there are any faulty plugins, the Preferences page crashes immediately.
If it gives other errors related to the plugins, by doing so we force Adobe to load them, detecting any problems.
When you browse folders using File Explorer, if you select for example an Excel file, you will be able to preview the file on the right, without opening it. How to get the same by selecting a pdf?
First of all, Adobe Acrobat Reader must be the default application with which you open pdf files. To try it out, just click on a pdf file and see with which application it is opened. If it is not Adobe Acrobat Reader, you have to change this setting by entering “Default apps”.
To preview a pdf file in File Explorer, you need to open Adobe Acrobat Reader. On the top left, select the “Edit” menu, choose “Preferences”. Choose “General” in the Categories list. Select the “Enable PDF thumbnail previews in Windows Explorer” check box.”. Restart your pc.