Posted on

Nakivo request support

The Nakivo backup software license allows you to use Nakivo technicians to resolve any problems. To contact the technicians, in the left menu click on “Help” and then on “Request support”. A new screen will open where you will have to push “Create new bundle”. A new form opens for generating the bundle that will be sent to Nakivo. In the Nakivo software there is the possibility of setting the various tasks or devices to record a verbose log. This may be useful to Nakivo technicians to help you solve your problem.

Job Verbose Log

To enable verbose logging in a job, in the “Options” section you must select “Bottleneck detection”.

Transporter Verbose Log

To enable verbose logging in the transporters (Source and Target) used in a job, select the individual transporter and select “Enable debug logging for this node”.

Posted on

Updating Nakivo Appliance in environment with Qnap nas

Nakivo Environment

In this environment we have a Nakivo Appliance and a Qnap nas, used as Nakivo backup repository. We need to update the Nakivo appliance that currently is at 10.6 version.

Updating Nakivo using web console

Enter in your Nakivo web interface, navigate to “Seetings” – “Software Update”. The procedure proposes to you the 10.7 version. Proceed. You’ll reice a warning that “remote transporters will not be updated automatically”. After this procedure the Nakivo will be at 10.7 version and not other updates will be avalaible. Indeed the web console signals that your qnap transporter is “out of the date”. So you need to update it to use it. And here there is the problem: we’ll sew that, using nakivo qnap site , you’ll be able to install only the version 10.9 of qnap trasporter that is newer than the currently Nakivo appliance version. So you first need to install the 10.9 version on your Nakivo appliance, but you need to do it manually

Updating Nakivo manually

Using Nakivo upadte site you have to download the “Virtual Appliance”. You”ll download the file

Using the application Winscp connect to your Nakivo appliance via ssh. Upload the sh file in the folder /opt/nakivo/updates.

To enter via ssh in a nakivo appliance the default credential are :

  • username : root
  • password : QExS-6b%3D

Now you have to follow this instruction to update the application : Nakivo manual.

Updating Nakivo Transporter in Qnap

In our environment , the Qnap has a Nakivo Transporter App version 10.6.0, compatible with the starting version of our Nakivo appliance. It’s not possible to update this version automatically via qnap, you need to downnload from Nakivo site the new transporter and update it via Qnap web console.

In Nakivo site , you have to choose between the intel or arm transporter package. You’ll download a opkg file.

So, enter in qnap web console and install it manually :

Unable to install Qnap Transporter because the digital sign is invalid

If you are unabled to install the Nakivo Trasporter package because you recive an error that report that the digital sign is invalid , yoiu need to allow installation of applications without a valid digital signature. Click the Settings icon in the top-right corner of the App Center. On the General tab, check the option “Allow installation of applications without a valid digital signature”.

Issue with Nakivo web interface 10.9 in web browser

Even if Nakivo siuggests to use chrome or Firefox to use properly its web interface, we had problem using Chrome. We solved it using Microsoft Edge.


Posted on

SQLSERVER – Backup on mapped drive


You are trying to backup a sqlserver db on mapped network drive. You have already mapped the drive in Windows and you can see that drive in Windows Explorer. You are not able to see the drive which is mapped when you open the backup procedure using SqlServer Managment studio.


First of all you not need the previous mapped network drive created by Explorer. You have to create this drive using SqlServer, and you’ll not be able to see it using Exploer.

Enable xp_cmdshell

You need to execute below to enable xp_cmdshell as its disabled by default due to security reasons. (Please turn off again once you done with the work)

Using SSMS execute thesse commands :

EXEC sp_configure 'show advanced options', 1;
EXEC sp_configure 'xp_cmdshell',1

After this you ‘ll have a positive reaction a this command that using SSMS you should use for testing previous operations :


Map Network Drive

To map network drive you have to use the same command that you should use over Windows ysig command prompt :

'net use Z: \\networkShare\Test'

So, using SSMS you have to run the command

EXEC XP_CMDSHELL 'net use Z: \\networkShare\Test'

Now you should test this connection with the command


but, the most important goal, is tha you’ll be able to see teh drive Z during backup proceure over SSMS

Map Network Drive cmd – net use user password

The above command will work and completes successfully without asking the user to provide a username/password if the user has authorized access to this network share. If not, But the easy way is to use the “net use” command on the command prompt line explained above.

net use Z: \\networkShare\Test /u:domainname\username password

So, using SSMS you have to run the command

EXEC XP_CMDSHELL 'net use Z: \\networkShare\Test /u:domainname\username password'
Posted on

Speed of a remote backup

To build a backup environment it is recommended to follow the 3-2-1 rule.

  • Make 3 backups
  • Make 2 backups on different media
  • Make 1 backup in another location than the source data

To carry out the third tip, we very often think of the Cloud; it’s a great solution but the costs are still quite high if we need to move TB. If, on the other hand, we have to save some GB, the solution is attractive.

For companies that need to move TB of data, a solution can be backup to a remote location, for example connected with a vpn. The costs of saving the data will therefore be absorbed by the purchase costs of a fairly large NAS unit.

Let us try to detail such a solution.

Backup speed in vpn

The speed of the backup will be determined by the slowest internet connection speed between the 2 locations. Let’s suppose that the 2 offices are able to communicate at the speed of 300 Mb / s.

300 Mb / s = 300,000,000 b / s

300,000,000 b / s / 8 = 37,500,000 b / s = 37.5 MB / s

To move 1GB of data over a 300 Mb / s network, it will take 1,000 / 37.5 = 26.7 seconds

To move 1GB of data over a 100 Mb / s network, it will take 1,000 / 12.5 = 80 seconds

Backup software all have the ability to perform incremental backups but the first backup that is performed will inevitably be very long. So it needs to be planned carefully.

If we want to move a 20GB virtual machine across a 300 Mb / s network, it will take about 27 minutes. It will take us 2 hours and 15 minutes for a 1TB virtual machine. The incremental backups of the various software on the market, in “normal” conditions of server activity, allow subsequent backups to arrive at times equal to 20% of the first backup.

Choice of Backup NAS

The source site data is stored on Nas at the destination site. It is clear that choosing a NAS equipped with a 10Gb / S ethernet card does not improve our remote backup since the transfer speed of the vpn is less than 1Gb / s.

Could the NAS disks further decrease the copy speed? To answer this, let’s take a look at a table that tries to give a value to the write speeds of the various disk systems. We took the data from the wikipedia site and then processed it.


(Type / RPM )


(64KB block, random)


(512KB block, random)

MB/s random



(large block, sequential)

MB/s sequenzial


FC / 15 K 9.7 – 10.8 49.7 – 63.1 33,3 73.5 – 127.5 100,5
SAS / 15 K 11.2 – 12.3 58.9 – 68.9 37,8 91.5 – 126.3 108,9
FC / 10 K 8.3 – 9.2 40.9 – 53.1 27,9 58.1 – 107.2 82,65
SAS / 10 K 8.3 – 9.2 40.9 – 53.1 27,9 58.1 – 107.2 82,65
SAS/SATA / 7200 4.4 – 4.9 24.3 – 32.1 16,4 43.4 – 97.8 70,6
SATA / 5400 3.5 22.6 13,05 47,1 (estimate)
SSD 520 520

Backup software normally writes disks sequentially, so numbers in hand, even a sata 5400 hard drive could be useful in our scenario. Buying hard drives above 7200 rpm, on the other hand, would not lead to an improvement.

Posted on

How to check the execution of Microsoft Agent Backup

To check the outcome of Microsoft Azure Backup execution we can take advantage of the fact that, if the backup fails, some events are generated.

Prepare script to send email

Copy and paste the following code in a new file and modify it with your data (mail server, user, password, messages).

$SMTPPort = "25"
$Password = "PASSWORD"

$to = "Email recipient"
# $cc = "cc email recipient"
$subject = "Error Backup MyServer"
$body = "backup failed"
# $attachment = ""

$message = New-Object System.Net.Mail.MailMessage
$message.subject = $subject
$message.body = $body
# $$cc)
$message.from = $username
# $message.attachments.add($attachment)

$smtp = New-Object System.Net.Mail.SmtpClient($SMTPServer, $SMTPPort);
$smtp.EnableSSL = $true
$smtp.Credentials = New-Object System.Net.NetworkCredential($Username, $Password);
write-host "Mail Sent"

Save it as file with extension .ps1

Creating a new Task

  1. Open the Task Scheduler : Control Panel -> Administrative Tools -> Task Scheduler
  2. Right-click the “Task Scheduler Library” branch, and select the New Folder option.
  3. Type a name for the folder. For example, MyTasks.
  4. Expand the “Task Scheduler Library” branch, and select the MyTasks folder.
  5. Click the Action menu.
  6. Select the Create Task option.

Task to check Azure Backup

  1. In the Name field you can write something like “Check Micrososft Agent Backup”.
  2. Click the Triggers tab.
  3. Click the New button.
  4. Use the “Begin the task” drop-down menu to select “On a Event”
  5. Click custom option under the Settings section.

  1. Click the Edit Event Filter… button.
  2. Go the XML tab and at the bottom of the menu press the edit query manually button.
  3. Copy and paste the below XML and OK the changes.
<Query Id="0" Path="CloudBackup">
<Select Path="CloudBackup">*[System[(Level=1 or Level=2) and (EventID=5 or EventID=10 or EventID=11 or EventID=12 or EventID=13 or EventID=14 or EventID=16 or EventID=18)]]</Select>
  1. Click the Actions tab.
  2. Click the New button.
  3. Browse on the previous powershel script
  4. Clicck OK to save the task

From now on, an email should be sent to you when the backup fails.

Posted on

Ghetto backup for all (part 1)

Why to use Ghetto ?

There are a lot of backup softwares for vmware virtual machine and some are free, but in a scenario it should not be possible to use one of these : for example, if you have vmware esx hosts with old versions (4.0,5.5).

Prepare connection to esx host  via SSH

Usually you get connection to esx host using vsphere client, but you have to use ghetto script directly inside esx operating system. So you need to operate using a prompt via ssh. Download, for example, putty :

Install putty.

SSH port in esx host is number 22. To understand if this port is open, you could open a dos prompt and type

telnet your_esx_ip_address 22

you should recive some response.

Enable SSH on the ESX Host

By default SSH is disabled on an ESXi host.

  1. Open and login to the vSphere Client
  2. Click on the configuration tab and then on Security profile
  3. Click on Properties and Remote Tech Support (SSH)
  4. Click on Options and choose the startup policy.

ESX user for SSH

To connect to esx host via putty you need to create a user on esx. Open vsphere client.

  1. Log in to the vSphere Client as a root user.
  2. Click Users & Groups.
  3. Right-click on a blank area and click Add.
  4. Enter a username and password. Confirm your password.
  5. Select Grant shell access to this user.
  6. Select root group from the dropdown and click Add > OK.


How to upload script on esx

Ghetto script is a file and you will have to upload on esx server this file. To do this task we”l use for example WinSCP that is a free and open-source file transfer utility for Windows. It can be used to transfer files between a local and remote machine over SSH. You can download it from here :

Install it. Now you have all tools and we can start to work on Ghetto.

Ghetto script

First of all you need to download ghetto from github repository :   

Unzip it. Open with an editor the file You have to update only one line of script :


That you have to substitute with the path of the datastore where you’ll save the backup of vm.

Two options to find the datastore path :

  1. Via vsphere client : you have to find the list of datastores. Using datastore’s name the path will be : /vmfs/volumes/DATASTORENAME
  2. Usng Putty connection : go in vmfs folder, volumes folder.

Prepare virtual machine list

If you ‘ll call ghetto script , you’ll backup all machines in your esx. Instead you can backup only some specific virtual machine. Create a new file, for example mylist.txt with the esactly name of each virtual machine to backup, in each line.

Upload Files to Esx

So you have two files (, mylist.txt) to upload in esx environment. To do this you can use WinSCP. When the Login dialog pops up click on New Site, enter the IP address in the hostname field, the username and password and then click Login.

WinSCP window is divided in two part : on the left side there is your computer, on the right side there is the esx environment. On esx, create a new folder and upload in it the two files.

Prepare ghetto script to execute

Double click on the PuTTY shortcut , enter the IP address of the ESX  and click Open. Enter the username and your password and you should now be connected.

To continue you need to have administrator (root) priviliges. Write

su -

and enter the password of root user.

Now you need to give execution privileges to .sh file. Navigate in the folder where you have put your files and write the command

chmod +x

Run the script

Write the command :

./ -f mylist.txt -l output.txt

This command will backup all the virtual machines written in mylist.txt and will write the log of process in the file output.txt in the same folder.

Posted on

prerequisites to install veeam backup and replication

To install Veem Backup and Replication on Windows 2012 server, you need :

  1. Sql server 2014 Exprees
  2. Net Framework 3.5 (install it directly from your windows server). Necessary for Sql server Managment Studio 2014
  3. Sql server managment studio 2014
  4. From Microsoft® SQL Server® 2014 Feature Pack (, you have to download and install
    1. SQLSysClrTypes.msi
    2. SharedManagementObjects.msi
  6. Windows 10 Universal C Runtime