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Office 365 : note


External Member

Use Contact in Admin page

External Member and Group

You can add an external member to a group

Groups and shared Mailbox : same features

  • Users can send-as or send-on-behalf of a Group mailbox, just as they would a shared mailbox.

Office 365 Groups : additional features

  • Users (members) can subscribe to receive a copy in their own mailbox of the emails sent to the Group mailbox, which makes Groups closed to distribution lists.
  • Groups include additional apps as a SharePoint team site, OneNote notebook, Planner, and Teams.
  • Groups have a guest access model for external collaboration that shared mailboxes do not (Contacts).

shared mailboxes : additional features

  • Shared mailboxes can have sub-folders in the mailbox, whereas Group mailboxes can’t.